We so excited to be back up and running again

Our client and team’s health and safety is our top priority and we have made some modifications with this in mind.

Our phone line will be back on as of 4th July and our online booking request will be active as normal .

You will no longer be asked to sit in our waiting area and we have staggered appointments to ensure that there is no idle time in salon and that there is no area where people will be in close contact with one another

You will be asked to handle your own coat / bag and not to hand it to our reception team

you will not be offered any ‘common touch’ items in salon such as magazines

You will not be allowed to touch products in our retail area and we will be removing testers. Whilst this area will be cleaned regularly, it is still advisable in order to mitigate risk. If you are interested in purchasing a product, please ask a member of staff for help

Your stylist will be wearing PPE – this might seem strange but it is to protect both clients and staff. PPE will be changed regularly according to the Government and the World Health Organisation’s guidelines.

All clients will have single use items such as towels, gowns, capes and other items will all have been deep cleaned before use

All equipment used in your appointment e.g. scissors, combs etc. will have been cleaned / disinfected before your appointment.

All areas of the salon will have been cleaned before you arrive for your appointment – we are allowing additional time between appointments to ensure that each area of the salon is cleaned before our next client arrives.

Opening Hours – you will see we are working longer days. The idea behind this is so we can see as many of our clients as we can, knowing that we will have a lot less clients in the salon at any one time.

You may be asked to pay for your appointment whilst you are in your seat to avoid conjestion at the desk.

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Karen/Laura morning, I am so impressed with the new salon and how you have worked hard to put all the safety measures in. Laura, I love how you have coloured and cut my hair, so many have commented. Loved the way you have done it before but so vibrant this time, maybe due to lockdown locks also!! Keep up the good word all of you and see you soon. Love from Sue x

Susan Lettin

I just wanted to thank you for my experience today. Love my post lockdown hair. Many thanks to Nicki and Amy. I was really impressed by the package of face mask and gown. The water was an extra nice touch. Both hair stylists were amazing! Thank you for everything both of you! Thanks to all the behind the scenes work that has gone into all the prep in getting the salon up and running and safe for all.

Chantelle Cheyne

I had my first hair appointment with the salon at Trinity Walk, Wakefield on Tuesday 14th. Maggie did an amazing job with my post lock down hair really happy with the cut and style.
Positive : Professionalism

Amanda Glemberg

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value

enny Horne

This is my 3rd visit here , can't wait to get my final finish to the colour I really want. Great friendly staff, would recommend.


I have my hair cut by Charlotte every time I go to Room 97 at Trinity Walk in Wakefield, she is always friendly and professional and does an amazing job with my hair.

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value

Dannii Buckley

I have been visiting this salon for years and years and have had many different stylists but I must say that Maggie who has been cutting my hair for approx the last year is the best stylist , cutter ever!!! I have never had as many compliments. Also my sister who lives in London , recently visited and had her hair cut by Maggie says exactly the same and in fact is going to come up here especially to get her hair cut!!

Also the best colourist and extension stylist is Nikki , she is fabulous. So all in all I will be remaining a loyal customer and constantly recommend Maggie and Nicki !! 

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value

Maxine Medlock

If you’re looking for a great professional hairdressing service and a warm welcome Karen’s Room 97 is the best. Whether you want advice on colours or styles or just someone who listens to your own ideas you won’t be disappointed. Many thanks to Karen and her team for their consistently high quality service.

Lindsay Cust

Fab salon!
The staff and the service they provide here is fantastic!
A lovely glass of wine made my experience even better! 👍🏻😜 Thank you!


I’ve been going to this hairdresser for past year now and Sasha as been amazing hairdresser even when I’ve been poorly shes been so accommodating , my hair as never been so good in both the cut and the treatments I have ! The whole team are highly skilled and very professional, highly recommend Lynn


Karen has been a joy to visit for the last five years. I first went to her salon when she very kindly and successfully rescued me from a cut I didn't like from elsewhere. I have received so many compliments since, with one lady even approaching me in White Rose to ask who did my hair! You could not meet a more talented or lovelier person anywhere. She looks after all her clients so well and advises what will suit you. Here understanding of colour, and ability to get it looking great every time, is credit to all the hard work she puts in keeping abreast of the trends and new technologies! A well deserved five stars from me!

PERSONAL Rachel Illsley